- We do not exchange or refund sale or custom made item.
- We not pay the delivery charges for exchange or return charges in any circumstances.
- The return request must be processed within 3-4 days of receiving the order.
- The cost and responsibility of returning our order to the facility will be borne by the customer with shipping receipt provided to our Customer Service Team.
- Refund and exchange requests will be processed within 7-10 working days of receiving the return item. Refunds cannot be paid in.
- Our Return and Exchange policy is not applicable to international and custom orders, unless, there is an issue from our end (such as manufacturing fault/defected or wrong item).
- International Orders cannot be returned/exchanged except for UAE orders in case of cash on delivery only. Our UAE customers will have toto bear the delivery charges to get the item exchanged.